Legal
Privacy Policy
Effective date: April 24, 2026
This Privacy Policy explains how AtticFolk and AtticFolk Instruments collect, use, and protect information when you use atticfolk.com, create an account, or purchase and use software products such as Gravity Engine.
Information we collect
- Account information, such as your email address and encrypted password hash.
- Purchase and licensing records, such as product, order references, and license issuance history.
- Technical and usage data, such as IP address, browser/user-agent data, and basic logs needed for security and troubleshooting.
- Cookie/session data required to keep you signed in and operate core site features.
How we use information
- To provide account access, downloads, and license files.
- To process and verify purchases and prevent fraud/abuse.
- To provide support and troubleshoot technical issues.
- To maintain and improve site reliability, security, and performance.
Payments
Payments are processed by third-party payment providers. AtticFolk does not store full credit card details on its own servers.
How we share information
We do not sell your personal information. We may share limited information with service providers strictly to operate the site (for example: hosting, authentication, storage, and payment processing), and when required by law.
Data retention
We retain account, purchase, and license records as long as reasonably needed to provide downloads, support, security, and legal compliance.
Your rights
Depending on where you live, you may have rights to request access, correction, or deletion of certain personal data. To make a request, contact us through the Support page.
Security
We use reasonable technical and organizational safeguards, including encrypted transport (HTTPS/SSL), to help protect your information. No system is perfect, so absolute security cannot be guaranteed.
Policy updates
We may update this policy over time. Material updates will be posted on this page with a revised effective date.